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Service Industry Training Courses by VSTET
The service industry in Dunedin is ever expanding. From retail stores and coffee shops, businesses in the region are on the lookout for skilled and qualified individuals to bring into their teams. Young adults who are seeking work opportunities in this industry need to have the proper training on protocols and etiquette to be considered fit for the job.
VSTET offers service industry programmes in Dunedin which cover retail sales skills and barista skills. These programmes are created to hone the skills of young learners who come to VSTET for education and learning.
Through VSTET’s Service Sector 4 Youth Programmes young adult learners can have a closer look at how this industry operates and what their roles may be if they decide to pursue a career in this field.
Qualifications in Programme 2022 and 2023
The focus for this year is to lay down skills and protocols which are applicable to most, if not all, businesses within the service sector. Students then move up to more specialised skills, depending on their choice of learning pathway. This year the courses in Programme 2020 include:
- NCEA Level 1 & NCEA Level 2
- New Zealand Certificate in Retail (Level 2)
- New Zealand Certificate in Hospitality (Level 2)
Immerse in the barista training course in Dunedin or explore retail selling. There are many options for you here at VSTET.
Step Up, Step Out (Level 1)
If you have recently left school and don’t yet have any entry level qualifications which might enable you to step into employment or into higher level education, the Step Up, Step Out programme lays down some basic know-how life skills which will give you, not only skills and knowledge which will be helpful throughout your life, but also qualifications. The topics in this programme are highly relevant and can be applied to a wide variety of situations, both personal and employment. The courses covered under this programme are:
- Law Breaking
- Cyber Bullying
- Personal Wellbeing
- Anger Management
- Workplace Relationships
- Workplace Health and Safety
- Workplace Communications
- Listening Skills and Note-Taking
- Information Search Strategies
It also touches on personal finances and other basic skills. By the end of the programme students can achieve New Zealand Certificate in Foundation Skills (Level 1) and most of the credits for NCEA (Level 1).
New Zealand Certificate in Hospitality Level 2
Hospitality pertains to businesses which offer food and beverages, travel and tourism, accommodation, and recreation. This programme aims to provide essential competencies in the following topics:
- Sales information
- Personal Presentation
- Customer Engagement
- Counter Presentation
- Sales Packaging
- Sandwich and Salad Making
- Baking
- Hot and Cold Drinks
- Workplace Health and Safety
This also includes work-ready barista training. VSTET provides not only the knowledge, but also the context for more practical immersive learning.
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Want to Learn More About Service Sector 4 Youth?
By the end of the programmes learners are expected to have a better understanding of the service sector. Aside from in-depth trade insights, they also get hands-on experience with instruction by professional trainers.
If you are interested in taking a hospitality/barista training course in Dunedin or delve more into the world of retail, feel free to reach out to VSTET through 03 6550153. From basic barista courses to complex retail protocols, VSTET can teach you the knowledge and skills for success in the service sector.
If you are interested in taking a hospitality/barista training course in Dunedin or delve more into the world of retail, feel free to reach out to VSTET through 03 6550153. From basic barista courses to complex retail protocols, VSTET can teach you the knowledge and skills for success in the service sector.